My payment is not going through, can you help me?
Sure, if your payment is not going through, here's what you can do:
1. Try Another Browser: Use Google Chrome, as it's the most compatible for payments.
2. Check with Your Bank: Contact your bank to ensure:
- Sufficient funds are available in your account.
- There's no maximum daily transaction limit set by your bank.
- International transfers are not blocked by default.
- Your bank doesn't require activation of 3-D secure. This is an extra security layer that redirects you to your bank's website to enter a personal PIN code.
3. Verify Pending Payments: If your payment status is 'pending', it means it hasn't been processed and won't be completed.
4. Contact US If you're still having trouble, reach out to us at [email protected]. We'll assist you further, including processing the payment over the phone if needed.
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